Returns & Exchanges
At QuartzComponents, we strive to ensure your electronics projects are a success by providing a hassle-free 15-day return policy for all unused and original-packaged components. Whether you received a defective part or simply changed your mind, our team is here to assist with your replacement or refund.
Initiate a Request
Log in to your account dashboard and navigate to 'Order History' to select the items you wish to return and submit a formal request.
Quality Assessment
Our technical team will review your request within 24-48 hours to verify the compatibility and condition of the electronic components.
Secure Packaging
Once approved, pack the items in their original anti-static bags and protective cushioning to prevent damage during transit.
Refund Processing
After we receive and inspect the returned hardware, your refund or store credit will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing